It takes a village to raise a child, but also to implement e-government. There is clearly a lot of momentum going into state and local...

I was recently reading several surveys regarding Digital Transformation in the public sector, specifically state and local governments. ...

In a recent conversation with a local government representative, I was asked my thoughts on why customer experience should matter to...

Digital Transformation is a challenging concept for most companies. It is not just the concept that is challenging, it is also the...

In my last post, I pointed to some of the issues and challenges to consider when undergoing digital transformation in the public sector....

With all the buzz about Digital Transformation (DX) these days, enterprise organizations are receiving a lot of advice and attention....

A few weeks ago, I was attending a conference with a seasoned infrastructure sales rep. who was trying to explain his company's digital...